Podcast

If you lead a team and getting their feedback on ways to improve and not using what you hear, then their time is being wasted and you better believe it…

If you want to get ahead of change, to get the fire and passion back into your leadership, then you have to move faster than the rate of change, and…

The failure point of any plan rarely has to do with the environment folks operate in. Even in extremely hostile environments, some teams excel at reaching their goals. There's another…

There is a resource that affects your organization, team members, clients, prospects and your community. And by knowing about it, you can actually plan ahead of the rate of change…

If you're a small team, or don't have a big advertising budget, how do you let your customers know you exist without a big budget to get their attention? We'll…

Getting a meeting, like anything else valuable in business or leadership, is worth investing time in learning. And once we understand what the best are doing to drive their key…

Why is it important to know what to do if one of your employees goes off the rails and seriously offends a customer, a strategic partner, or even a supervisor…

Businesses can be a force for good in the world, and it will add to the bottom line if that cause is inline with improving the lives and relationships of…

If you haven't had your boss freak out on you in a while, then you're overdue. We're all managed by people, whether they're our boss, our board of directors, or…

What if we could identify problems early, often, and solve them so they never occur again? How do we stop small problems from becoming big ones that affect our results?…

Whether we're maintaining a cellular phone network or bringing water into impoverished areas, we each have shareholders we have to delver to. The difference is that nonprofits have learned to…

Many folks make decisions not based on what a team member capable of producing, but rather on the titles on their business cards or etched onto office doors. They see…

If you knew that your people could coordinate deadlines and delivery, you could begin planning more and more effective campaigns to get stuff done, because you'd be able to confidently…

Unfortunately, no matter how much leaders grow their companies, few are leaving their organizations better off than they found them.  How do you, as a junior or senior leader, ensure…

In the hundreds of organizations I've personally studied, I've found there's one thing that every junior employee wants but most are afraid to ask for. And its this very thing…

In combat zones, disaster areas, and top organizations, preparing leaders for the future wasn't something they did in their spare time, it was what they did to keep themselves ahead…

Whether your job is to capture high-value terrorist targets or simply sell widgets, you're going to encounter adversity. And it's what the best do in those situations that determines success.…

What if we had a way to address every customer complaint that didn't just appease the customer and keep them as a client, but a process that also ensured no…

If you're concerned at all with what's going to happen when your senior leaders begin to retire soon, this episode will be your jam, because we're talking about how to…

What would it mean for your profit, for your results, if you knew beyond a shadow of a doubt that every week you'd get better? That you knew there would…

For most companies, they take one day a year and honor their folks who are going above and beyond. That's a problem. What you should be doing is not letting…

What do we do if we've been struggling with issues in our teams that are holding us back from that success; deep-seated, cultural issues? Issues that go back so far…

Have you ever looked back on the results you and your team achieved on a big project or over a certain period of time, and wondered why things went so…

It's not the massive errors that cause most problems, it's those small problems that go untended to that turn into fires that burn the forest down. Is there a way…

Instead of putting all your energy and focus into dealign with change as it rushes at you, get in front of it. And to do that, you have to focus…

It's possible for a single individual to manage thousands of folks, each delivering on separate timelines and each performing at an extremely high level. One of our past commanders in…

Why should meetings be something to enjoy? And how do we make them worthwhile? Meetings aren't going away, but so many go off the rails.  Meetings can be quick, productive, and…

If you don't think that executing on your plans is one of the most important skills you can have as a leader, think again. History is full of stories of…

What would happen if all your leaders' communication was effective in your company? If your teams were all receiving up-to-date intelligence from their leaders at the same time? Would your…

What if we could identify the top communication mistakes that are occurring across our organizations before they begin affecting our results? What if we could catch them while they were…

In order to ensure changes occurs, we have to make sure there is a high level of accountability in our teams. And that is also one of the biggest challenges…

Why is trust is important, especially if we are working with a small team or no team? If we are on our own? Or if our team is scattered around…

There is a way both engage the passion junior people have and make sure it serves everyone's objectives. How do we encourage our junior people to innovate and leverage that…

In the world of Business performance, it is easy to get lost when we are faced with big decisions and no map to guide us. Fortunately, there are people who deal…

If you or your people start making excuses, then you are saying that customer service is out of control. Instead of falling into this trap, what if you and your…

What if we could account for every resource we could bring to bear as a leader? Would that make us more valuable to an organization? Would it help our teams…

It doesn't matter if you are dealing with people, software systems, for customers, you are going to be constantly launching new projects if you are innovating. Because this is going…

What if we could come up with just a few ways to identify the poor performance for early on, understand what this symptom is indicative of, and address it afford…

Why is important to make sure you stretch your team in the right way? As I was studying teams around the world, I asked myself what is it about High…

As I travel the country and the world speaking to business leaders, I hear complaints about how long it takes to get new employees integrated into their companies. Sometimes, it…

If you're dealing with dozens, hundreds, or even thousands of clients at one time, how do you make each of them and feel like they are the most important one…

What if we could turn performance on its head? What if we could approach it in a way that encouraged us to immediately look at where we could beat out…

When something goes ignored, it's effects stack up. Before you know it, you have a massive problem on your hands that you never saw coming. These small errors ultimately pull…

In the world we live in today, technology has torn down all borders, people have more choices than I ever did before, and the organizations that are going to survive…

Warriors, whether they are on the battlefield or running an organization, have a unique way of prioritizing when everything they do is important. How do we juggle everything and make…

Preparing for transition, and on-boarding people quickly, is not as complicated as people make it out to be. In fact, if you take the time to prepare for it, it…

It is going to sound paradoxical, but looking for a new job today means that you will not have to look for a new job outside your organization tomorrow. How…

Improvement, for people like you and me, is a way of life. We know that what got us here today Will not keep us here tomorrow. Being great today will…

What would it mean if you were no longer dependent upon mentors or supervisors for your own performance? This week's episode goes into exactly how to take control of your…

Maybe you already have remote teams in your organization. Maybe you are preparing to implement remote work sites. Whether your folks are working from home or geographically separated, the future…

Why is it important to know how to reach your goal even when your leader has set you off and The wrong direction? As a performer, you are likely client-facing,…

Mistakes don't have to end careers, if you treat them like the gifts they are. They can be ways for you to improve your Organization, and bring your teams together. …

It may be obvious why preparation is key to inspiring action with your communication, but if it is so obvious then why do so few people do it? Most folks…

One of the best parts of being a leader is not getting the job done yourself, it is setting the stage for your people to get the work done on…

If we are going to solve our performance issues, we have to think about them in a new way. The same line of thought that created them cannot be used…

It is not about millennial's, generation Xers, or baby boomers. Those are generational excuses that leaders use to cover up the fact their organizations aren't built to handle high performers.…

What would it mean if your people could perform at a high level and also keep their eyes open for the unknown changes that inevitably enter the picture? If your…

What would it mean for your organization if you never made the same mistake twice? If you knew your folks were working every day to make sure the same mistake…

How do high-performing teams make sure that their plans always achieve results, even when people leave? Even when competition enters the picture? Even when supplies run out, and even when…

We're in a world that changes a mile a minute, and even as leaders we can't be everywhere at once. We have to empower our people and each other to…

What if you could inshore that every single training program your organization administered actually achieve results? That your people did not leave what they learned at the door? That's exactly…

Nobody wants to fail, and as leaders we don't want to see our people fail. If we walk around all day with our heads in the clouds and pretend failure…

Hitting moving targets isn't actually that complicated, but it does mean you have to step up as a leader and do some things you may not be used to doing…

When I sat down with a billion-dollar CEO, I only had one question for him: With so many leaders struggling to make their businesses profitable, how do you take in…

You may  not be blowing stuff up for a living, but you are leading a team of people that ultimately service other people. And once in a while, mistakes will…

Why it is important to have alignment on your team and across your organization? Without it, your folks can only see the trees in front of them, their immediate tasks…

Whether you're leading yourself or an entire organization, you'll have to make plans and execute them if you want to be successful. To project growth, to hire more people, to…

Most business leaders ask me how to turn around performance, and I have to reach across the table and grab them by the shirt collar and say 'You're asking the…

Thousands of hours of training go into a perfectly placed shot. Knowing how to identify a target, bringing the right resources to bear and work as a team are just…

Innovation isn't always about that breakthrough product or service that revolutionizes the marketplace. Mostly, innovation is about continuously improving the way you do business so you can capitalize on changes…

Warriors at work know they're part of teams, and that means you can lean on your teammates to help you with the solutions you need to drive your organization forward.

It's a fact that no one, not even you, is going to be with your organization forever. You have to prepare yourself and your team for what to do when…

In an organization with silos and the right goals, you can have the best of both worlds.

In my work studying high performing organizations, the Department Of Defense sent me out to study combat units, and these folks had massive to-do lists. If they went out on a…

Warriors don't just define objectives that are precise and profitable but also line up the resources their folks will need ahead of time, setting them up for success. Your experienced…

When I was studying how United States Marines performed at a high level, I noticed that every patrol had a little ritual. No matter how beat up, tired or bloody…

James Mattis, the secretary of defense, (Or when I knew him, General Mattis) said that leaders should plan by understanding the situation their unit is in, where it's been and…